SagaSuppliers and data processing
Last updated: 2026-10-26.
Saga is offered by Valhalla Systems B.V. Below you can read which suppliers process personal data for the functions you use. Some suppliers, such as payment providers, also process certain data for their own legal obligations. Not every supplier is exclusively a processor of Saga for every processing.
You can ask questions about privacy via privacy@sagafor.me.
1. Hosting, AI and voice
| Supplier | For what purpose does Saga use this service? | Which data may be processed? | When is the service used? |
|---|---|---|---|
| Scaleway - hosting and back-ups | Hosting of Saga, databases, proprietary error logging, and encrypted backups | Data you store in Saga, account details, and technical metadata | For the operation of Saga. The production environment is located in Paris; backup storage is in Amsterdam. |
| Scaleway - Generative APIs with Qwen | Understanding instructions, planning actions, formulating responses, and recognizing content in images and documents | Your instruction, relevant data from accessible vaults, attached images or document content, and generated responses | When using AI features, including Chat & Voice and document recognition. Processing via the AI service in Paris. |
| Deepgram | Converting speech to text | Audio of your voice command, transcription, and technical usage data | When you use voice input. Saga uses the EU endpoint. |
| ElevenLabs | Converting text to spoken responses | The text to be spoken, generated audio, and technical usage data | When you use spoken responses. The service may process data outside the EU, including in the United States. |
Scaleway and your AI content
Scaleway hosts the Qwen model on its own infrastructure. According to the terms for Generative APIs, your input and responses are not used to train or improve the base models, and the model creator has no access to this content.
Normally, Scaleway does not store prompt content. There is an exception for investigating errors or abuse: full HTTP requests may then be stored for a maximum of two weeks. Temporary, project-specific inference caches speed up processing. Aggregated and anonymized usage data may be stored for a maximum of six months.
More information: Scaleway - data processing for Generative APIs.
2. Account, communication and payments
| Supplier | Processing purpose | Possible data | When is the service used? |
|---|---|---|---|
| Resend | Sending account, verification, and other transactional emails | Email address, email content, and delivery details | For emails related to your account or the feature used. |
| Hostinger | Receiving and handling emails to info, support, privacy, and security | Sender, message content, any attachments, and email metadata | When you email us via these mailboxes. |
| Twilio | Verifying phone number via SMS | Phone number, verification attempts, and delivery details | When you use phone verification. |
| Stripe | Payments, subscriptions, and billing via the web payment route | Payment and billing details, transaction data, and subscription status | When you pay via Stripe. Card details are processed directly by Stripe. |
| Google Play | Distribution of the Android app and purchases via Google Play | Google account and purchase details with Google; purchase receipts and subscription status for Saga | When installing via Google Play and making purchases via the Play payment route. |
3. Agenda, addresses and maps
| Supplier | Processing purpose | Possible data | When is the service used? |
|---|---|---|---|
| Google Calendar | Directly importing your calendar after consent | Selected calendar data and authorization details for the import | When you use the direct Google import. You can revoke granted access with Google. A self-provided calendar file does not require a direct Google connection. |
| Geoapify | Searching for and recognizing addresses and locations | Search text and, if used, location or preference data for the search result | When you search for addresses or locations. |
| OpenStreetMap | Displaying map images | Requested map areas, IP address, and technical request data | When you view a map. Your browser or app retrieves map images directly. |
You can opt out of optional import, voice, AI, and search features. Disabling location permission prevents the retrieval of your current location, but does not prevent a map or a manually entered address from being requested.
4. Storage, transfer and changes
The retention periods for Saga itself are in our privacy policy. Suppliers additionally process technical, account, or transaction data according to applicable agreements and legal obligations. An EU endpoint does not mean that all account, support, and billing data of that supplier is processed exclusively in the EU.
Saga updates this list when the suppliers used change. In case of substantial changes in processing, we inform users via the app, email, or website.